SMS-to-Fax Gateway
CBOSSsms2fax supports SMS reception, conversion into fax and delivery.
It enables SMS exchange between mobile and PSTN subscribers and SMS delivery to a fax.
System Operation
For a sender service use is similar to conventional SMS delivery: a sender inputs SMS text, message validity period, and recipient’s number preceded by sms2fax service prefix. On message delivery, the sender receives SMS notification.
Message reception is similar to a conventional fax reception: the recipient picks up the phone, listens to a welcoming message, sender info and receives the fax.
Message delivery is similar to SMS delivery: on delivery failure (failed message transfer, several pages are missing, etc.) the message is stored into the database. Delivery attempts are repeated till message validity expiration or forced deletion.
Functionalities
- SMS conversion to fax.
- Message censorship, transliteration/reverse transliteration and translation (if corresponding dictionaries are available).
- Verification of subscriber’s CBOSSsms2fax service status.
- Subscriber notification:
- on message delivery;
- on delivery failure and scheduled retries;
- on expired message removal.
- Dialog with a fax recipient after message delivery, e.g., “to repeat the message press 1”.
- Request for validity period registration.
Delivery attempts are repeated during the message validity period. - Capability to set service activity periods (date ranges, day time interval) in the rating model
Integration
CBOSSsms2fax may be integrated with CBOSSbcc, providing enhanced convergent customer care functionalities. CBOSSsms2fax open architecture allows integration with third-party billing systems.
CBOSSsms2fax may be integrated with any SMSC, via SMPP protocol.
Benefits
- Higher customer value and reduced churn due to new, convenient and in many cases unique service.
- CBOSSsms2fax (as well as CBOSSsms2voice and CBOSSmms) enables enhanced capability to use a wider range of media formats.
